Once the program has loaded, select Scan Now. If an update is found, you will be prompted to download and install the latest version.

Enable free trial of Malwarebytes Anti-Malware Premium.

Please download Malwarebytes Anti-Malware to your desktop.ĭouble-click mbam-setup-version.exe and follow the prompts to install the program.Īt the end, be sure a check-mark is placed next to the following: Once you are in safe mode, you can continue with the instructions below. But since this Tech Support Scam blocks your taskbar and desktop you will have to boot into 'Safe mode with networking'. Our program Malwarebytes Anti-Malware can detect and remove this rogue application. This particular one was offered as an installer for the popular and legiitimate CCleaner. Tech Support Scammers use different methods for distributing themselves. How did fake CCleaner get on my computer?

You may see this entry in your list of installed programs:Īnd this fake BSOD displaying the scammmers phone number: How do I know if my computer is affected by fake CCleaner? These so-called 'Tech Support Scammers' try to trick you into calling their phone number for various reasons, all of which turn out to be fraudulent in the end. The Malwarebytes research team has determined that fake CCleaner is a Tech Support Scam.

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